Reveal
your value

Got a tough challenge? Bring it on. Whether it’s navigating complex transformations, turbocharging your tech, or staying ahead of regulations, we’ve got your back. While we initially focused on banking and insurance, our strategies have proven to benefit various industries. We deliver cutting-edge technology like AI-driven customer services, seamless cloud migration, financial and regulatory transformations, and rock-solid program management. 

Our consultants don’t just advise—they team up with your crew to make things happen. Upquest isn’t just about consulting; it’s about unlocking the hidden potential of your business.

Ready to transform? With Upquest, your journey to digital excellence starts here and now.

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Finance
Transformation

Customer 
Experience

Transformation 
Management
Office

Regulatory &
Compliancy

Business Technology
&
Data
Management

People 
Transformation

Our Services

At Upquest, real transformation happens when bold actions meet practical solutions. We break down transformation into actionable components, each tailored to the unique requirements of your project. Our strength lies not only in managing these components but also in robust and effective project management. With a proven track record of leading large-scale, cross-border transformations, we excel in complex environments as both in-house and external experts. 

What sets us apart? We keep it real. Our approach is hands-on, straightforward, and focused on what truly works.

Ready to see real change? Dive into our services and let’s start transforming your business today.

Discover our services
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Our Mission

Act As
Your Value
Developer

We believe in your company’s potential.

We want to understand who you are, to accompany you in your transformation and to help you go further in your uniqueness. We reveal your value.

Our Approach

At upquest, we believe in the power of a team! We are convinced that acting collectively and leveraging in individual team members differences is far more effective than acting alone. We team up with you and your teams to build lasting, value-creating results.

To form the best possible team, we offer the services of our permanent staff as well as those of our large network of skilled freelance contributors. We pay the utmost attention to teamwork and make sure that all our advisors adhere to the strong values of our corporate culture.

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We put ourselves in your shoes

Our founding partners have all occupied senior positions in large companies as head of global projects or as department managers with day-to-day execution responsibilities. With this experience, we understand your needs and constraints, and can better adapt our approach to your reality.
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We strive for quality and lasting results

We hold ourselves to high standards. We have put in place crosscheck and systematic internal quality reviews of our deliverables.
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We are flexible, agile and pragmatic

Because we are a small firm, we’re flexible, agile, and above all, pragmatic. We constantly look for the right balance between speed, quality, sustainability and personalization. We are down to earth!
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We speak your language

We don’t make your issues appear more complex than they really are. We keep our language and our solutions simple and effective.

“ We believe in
your unique value”

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Our Story

Founded in Belgium by management consultants and senior executives from financial institutions across Europe, UpQuest could see the opportunity to create a new story of working with clients through a difference lense. ‘UpQuest’ was inspired by a new way of thinking, an ambition to support and partner with businesses to help unlock their value and expand their capabilities and capacities. Too often in todays challenging environment, future ‘value’ is not placed at the core of business processes and UpQuest with its unique team of multi-cultural and multi-lingual consultlants has gradually built an international client base focussing on this question of value and sustainable value – from transforming the way in which people see their potential to looking at data, process, digital and all the other areas of the business spectrum. Businesses need to constantly transform, adapt and understand their value….Make UpQuest your partner to help and support you and your future value creation.

Our Team

We are a team of seasoned consultants, enthusiastic about helping our clients to embark on the transformation journey. We are determined to take concrete actions that have real impact. We also have a strong freelance community, with proven track records, allowing us to propose only the right profiles with the right skills. At upquest we engage in a collaborative spirit with your internal teams and we only make promises we can keep. We always strive for strong teamwork while keeping it fun.

Want to join the team ? Joris Vanvolsem I’m an energetic, trilingual program & people manager combining strong analytical & strategic skills with an outspoken delivery- and innovation-oriented mindset.

I have a unique experience as program manager of large scale, strategic digital programs within the Belgian banking sector. I’m at ease to oversee a broad portfolio of projects in all its aspects by combining very strong methodological skills with an excellent hands-on approach. In short, delivery is in my DNA.

My passion for technology drove me in recent years towards senior roles in the field of digital transformation and innovation. Want to join the team ? Frédéric Leroux I am passionate about change. Having held various senior roles in the management consulting industry as well as global line management responsibilities in financial services, I feel well positioned to understand both sides of the business; which significantly improve the chances of success of a project.

As an avid sport passionate, I regularly ride the steep mountain climbs of the Tour de France on my bicycle and, during the winter, you’ll find me enjoying alpine and backcountry skiing. I also find great inspiration in regular family-trips around the world. Friends are equally important for my work-life balance and I never miss a wine-tasting session or good restaurant with them. +32(0)475 85.85.17 • frederic.leroux@upquest.be Want to join the team ? Jérôme Leblond Always go for “the extra mile” is my motto when working with upquest clients. In the last 20-years, I have been involved in major transformation projects, mostly with banks. I find great motivation in driving complex programs, and appreciate the day they successfully come to an end. Teamwork is in my view an essential ingredient to achieve such results.

"Talent wins games, but teamwork and intelligence win championships." Michael Jordan +32(0)499 56.74.21 • jerome.leblond@upquest.be Want to join the team ? Brendan Maloney With over 15 years spent living and working in 8 different countries, I gained consulting experience in servicing CFOs, CROs and other financial services executives in many different cultural environments. Always looking for teamwork, hands-on and innovative solutions, I am passionate about empowering change delivery within complex organizations.

When I am not spending precious time with my wife and three children, and travelling back to France or Ireland to visit our family, I take great pleasure from outdoor trail running and hiking. Just enough sport and marathon so that I can also very much enjoy good food and wine in good company! +32(0)492 03 25 69 • brendan.maloney@upquest.be Want to join the team ? Pina Rizzo I’m an enthusiastic and energetic lifelong learner and passionate about leadership and developping others. My driver has always been to make a difference…. I had the opportunity, over the last 20 years, to hold various senior roles in the financial sector across Europe, Middle East and Africa with the ultimate purpose of creating great places to work through a focus on recognizing and rewarding performance, creating opportunities for individuals to develop and grow, being an inclusive and diverse workplace, and supporting people’ physical, emotional and intellectuel well-being. It has always been key for me to empower teams, build trust and instil the right mindset to embrace any change in any challenging corporte environment.

I m a great believer in the power of teams… “Great things in business are never done by one person, they re doneby a team of people” - Steve Jobs +32(0)491 19.53.63 • pina.rizzo@upquest.be Want to join the team ? Anne Janssens Through many different projects I have earned a great deal of experience in securities handling from Front to Back-Office, for retail as well as for institutional banking. Dynamic, positive minded, result driven, solution oriented and team-working are among my favourites values. As Senior Business Analyst, I can dive into details, identifying risks, and issues, anticipate difficulties and help decision taking. Complementing these technical competencies, training, coaching and documentation are also part of the set of skills I have acquired over the years. Want to join the team ? Margarethe Bakala I have a solid experience in management consulting in a variety of fields and industries such as Finance Transformation, Target Operating Model design, Cost reduction, Organizational Design & Development, Lean and Operational Excellence and Change Management. I have an extensive track record in conceptualizing and managing complex Business/IT focused transformations, organizational and operational performance improvement projects. People recognize me for my results oriented, pragmatic and hands-on approach, I always look for a new challenge. During my free time I greatly enjoy travelling, interior design and sailing. Want to join the team ? François Courcelle I have a management consultant profile with a strong international experience acquired in major transformations (post-merger integrations, retail deployments, business and IT transformations). I am a team player, driven by interactions with people in new contexts and multi-cultural environments. I am creative and result oriented and I like to implement complex changes through simple concepts and solutions.

“Never measure the height of a mountain until you reach the top. Then you will see how low it was.” - Dag Hammerskjold Want to join the team ? Marie-Noëlle Goethals With a solid 20 years experience in the financial sector, I help companies to design, implement and achieve their transformation. With a viral enthusiasm and adapted communication, I co-create to transform your company, from the conception to the set-up of new operating models, Business and IT projects including the accompanying cultural change. Want to join the team ? Isabelle François I am an experienced professional in the financial sector with knowledge and competences in areas such as compliance, settlement, cards, legal reporting playing different roles in business analysis, process reengineering, project leader, product owners. I strive for creating and delivering business value. Want to join the team ? Philippe Cartonnet In my almost 25 years of professional experience, I have held various positions from staff to middle management, reporting to C-suit and Board-level. I like to engage with people and bridge gaps between different teams. As an avid explorer, I aim at discovering different type of businesses and have worked across different sectors and companies of all sizes, from start-up to SMEs and multinational companies. As an interim professional, I am a generalist, with expertise spanning a variety of roles from financial management, to strategic marketing and transformational project management. I believe that diplomacy, emphaty, reliablity, organization and a clear communication are distinctive features of my personal style. Want to join the team ? Géraud de Borchgrave I have more than 20 years of experience in CRM and digital transformation projects for large organizations and with an entrepreneurial background. In recent years, I have have been leading Engagement Layer programs as Epic Owner / Product Owner for large companies in the Insurance sector in Belgium. I combine analytical skills with a pragmatic and hands-on approach focused on results. Fueled by enthusiasm and also thanks to excellent organizational, project and people skills, I have demonstrated over the years my capacity to reach desired objectives. Want to join the team ? Blanche de Pierpont Passionate about change and transformation, I provide organizations with my skills in strategy definition, business planning and performance management. With more than 20 years of experience in Business and IT, my specialties include setting up new operating model and managing portfolio / program / project through a collaborative approach. I can also perform deep analysis, being highly qualified in economics and finance. Want to join the team ? Marc Michotte A change enthusiast, I think it’s worth reinventing the wheel if we do it together through a collaborative process which delivers a shared vision we all commit to pursue.

After 20 years spent in IT & Business transformation on 4 out of the 5 continents, I have observed that Change will not happen by motto hanging on the wall of your company. Change can only progressively percolate through your organization when you mightily shake ideas and action in a well prepared mutation-friendly environment. Managing with agile mind-set will immensely speed it up but it is not enough. To be attuned with the challenge of the 21st century, transformation must reconcile business competitiveness and value created for the community. Want to join the team ? Kristof Sanders Over the past 15 years, my main focus and dedication have always been on delivering results. Whether I was working in retail banking, investment banking, or insurance, I have always taken pride in finding practical solutions to overcome the challenges we face during our data and finance transformation journey. I thrive on tackling complex challenges and find great excitement in solving intricate problems. My approach involves systematically breaking down obstacles, using both creativity and strategic thinking to discover innovative solutions. This passion for overcoming complexity has been a driving force throughout my professional career.
In addition to my role as an associate partner, where I contribute to the development of Upquest as a trusted partner for our clients, I also provide guidance to clients on implementing complex technology and data-driven changes with a focus on a human-centric approach.
As Zlatan Ibrahimović once said, "You bought a Ferrari, but you drive it like a Fiat." Want to join the team ? Eva Moreno With more than twenty years of experience in the financial sector, I have been working as a business consultant in areas such as operational excellence, business transformation and performance management. I have a pragmatic and problem-solving attitude and a strong focus on getting results. When bringing my experience, I like to be supportive and respectful with the culture of the companies I work for. Want to join the team ? Mohammed-Ibrahim Basidh I am a Data Engineer with a data analytics mindset, having multiple years of experience in cloud technologies.

I am specialized in data lake implementation whether it is on premise or cloud. I like SQL and loves to code with Scala and C#. With my expertise in the insurance domain, I am helping clients to gain maximum ROI on their data strategy. Want to join the team ? Antoine Moinet Seasoned change management professional, I believe that challenges are opportunities to learn and grow. I am highly skilled in leading transformation and implementing change, mostly within financial services industry, and I am driven to contribute to the energy transition and decarbonization of the economy.

Equipped with a well-rounded experience in advisory and strategy consulting, I support organisations and leaders to shape their vision, steer initiatives and reach their goals in an ever-changing environment. Effective team player, I engage and lead with care, believing that make people grow is key to initiate long-lasting impacts and create value. Want to join the team ? Harmen Wiegman With over 20 years in the financial services industry I gained a wide range of accounting and reporting experience from multiple roles in controlling and IT change management.

This has given me perspectives that enable me to combine a wide scope of conceptual challenges with hands on work in complex organizations. I love to work in a good team that bring ideas to implementation.

Next to work I enjoy spending time with my wife and three kids, and with other great friends & family. I love to travel, to be on the water(side) and to ride mountain bike trails. Want to join the team ? Pierre-Gilles Denis I am a highly professional management consultant, with strong experience in business transformation, restructuring, strategy and operations. I have a broad international working experience and am used in working with multicultural teams in large organizations. I combine sharpI hold sharp analytical skills with pragmatic and hands-on experience.

I am passionate about “learning how to learn” at large: supporting education for all ages, optimizing business change management and transformations, defining optimal business strategies, reaching ambitious sports performance , and living happily. Want to join the team ? Navaneeth Babu Chellathurai I am a Cloudera certified Trainer and have extensive expertise on Hadoop, Spark and Apache Kafka Development and Administration based on CDP on Data Center and Cloud (AWS and Azure) and Confluent, DataStax Cassandra Administration and Development, Apache Spark for Data Science and Apache Nifi administration and development.

I have supported teams on their transformation on Cloud and Big Data from traditional Datastores and Data Warehouses to Hadoop/cloud and Cassandra Data Lake. Expert in setting up Enterprise Data ingestion layer using Confluent and Apache Kafka. Want to join the team ?

About Us

Founded by management consultants and senior executives motivated to create a new story together, upquest offers an innovative way of making consulting, revealing the value of clients and consultants.

Our Work

See all projects
Degroof Petercam
Delta Lloyd
Nationale Nederlanden - NN
Groupe P&V
Swift
Keytrade Bank
Belfius
BNP Paribas Fortis
ING
Banque Internatonale à Luxembourg
Clearstream
Brussels Airport
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